About Phoenix
Houston's IT team since 2012.
We started Phoenix because we were tired of watching Houston businesses get burned by IT partners who only showed up when something broke. We built the company we wished we'd worked for.
What we believe
IT should be invisible. The best managed service is one you don't think about — it just works, the bills are predictable, and when something does go wrong there's a real person on the other end of the phone who already knows your setup.
We are ITIL and ISO certified, but what matters to us is whether your technician has eaten lunch today, slept last night, and remembers your name when you call.
How we work
Flat-rate, all-inclusive. Every managed plan includes unlimited remote and onsite support — because the goal is for you to call, not to count calls.
We don't do break/fix for managed clients. There's no financial incentive for us to have something go wrong. We get paid the same whether your network is humming or on fire.
Where we work
Our office is on Travis Street in Midtown. Our technicians live in the neighborhoods we serve — Houston Heights, Montrose, The Woodlands, Sugar Land, Katy. One-hour onsite response across the metro.
Want to talk to a real human?
30-minute call, no slides, no sales pitch.